The effects of the Covid Pandemic over the past 15 months have been dramatic across all countries and businesses – with this in mind and the manner in which we have been forced to operate due to restrictions both in the UK and Spain/Portugal we have decided to consolidate our Administration and Bereavement functions to our Offices in Malaga.
With regards to the UK, IFP-Iberian UK Ltd continues in its accountancy function for those of our clients who elect to pay by Sterling it does not sell or administer funeral plans. The Ltd company in the UK is a management services company and remains a fully legal operating entity.
We continue to support our clients who have returned to the UK from Spain and Portugal through our Malaga (Head Office) and can be contacted by either phone or email
Phone: (+34) 900 104 351
This centralisation of our administration and bereavement functions enables us to consolidate our customer service commitment and ensures you will be dealt with promptly and efficiently.
With regards to death/bereavement of a plan holder in Spain, Portugal or the UK the phone number on your plan membership card should be phoned in the first instance – the appropriate details will be collected and then everything dealt with at a local level, through one of our contracted funeral directors.