Tuesday 2nd August 2022
It is believed in the press and by certain bodies in the UK that we are a UK funeral planning company
THIS IS NOT TRUE
Whilst regulation of the funeral planning market came into force on the 29th July 2022 this affects ONLY UK Companies.
We have worked with the FCA and one of their approved compliance companies and have been advised :
“Our understanding is that all of Iberian’s plans are sold to ex-pat customers to cover the costs of their funeral in Spain, Portugal and their offshore islands. These funeral plans are sold outside the UK and the funeral is also provided outside the UK. Therefore, these particular plans will fall outside the FCA’s rules and Iberian does not require FCA authorisation in this situation.”
“Where Iberian sells funeral plans to ex-pat customers who reside in the primary locations and the funeral is also delivered in these locations, Iberian will not require FCA authorisation.”
“In summary, the FPCOB rules will not apply to Iberian funeral plans sold and serviced outside the United Kingdom. Therefore, Iberian does not need to be authorised by the FCA to sell and provide non-UK funeral plan contracts.”
As stated in our documentation and terms and conditions Iberian Plans are sold in Spain, Portugal and the Offshore islands for provision of services in those countries.
Some clients choose to return to the UK – obviously our plans are priced in € and the £ cost of a funeral in the UK is greater than Spain or Portugal, we have in the past been able to support those of our clients who have returned to the UK.
We have agreements in place to transfer UK based client plans (those who return to the UK) to a leading UK FCA approved provider, if this is not possible or acceptable then we would refund the plan in accordance with our terms and conditions, or you have the right to cancel.
Unfortunately this situation has been forced on the Company by UK regulations but does NOT apply to our clients who live in Spain and Portugal – as stated above Iberian will not require FCA regulation.
COVID-19 Announcement
March 2020
Please be assured that Iberian remain open during the COVID-19 lockdown. In such uncertain times, we are here to help with information and guidance. The Covid issue is not one that will go away soon and no one can predict future variants or the actions that will be taken by Governments in dealing with them.
We’re currently experiencing an unprecedented level of new applications, and increased enquiries from existing plan-holders. We are following Government guidelines, with the majority of our team now working remotely. In light of this, you may experience some delays in response times across our sales, general administrative, finance processes, and increased call waiting times. We thank you in advance for your patience.
If the reason for your call is not urgent, please contact us by email
For sales info@iberianfuneralplans.com and for
plan changes.
Funerals will still take place in Spain
March 2020
We write this notification today to give you peace of mind at this sad and difficult time.
With so many affected by the Corona virus we have had to adjust our current way of life, following on from the Royal Decree issued over the weekend, funerals are a necessity and therefore will continue as normal – However, there are new guidelines in place.
• Funeral directors will still work as normal, from home where possible to reduce the risk of infection
• Funeral services will not be made public, only a few family members will be able to attend the service with 1.5 meters between them
• No viewings of the deceased
No repatriation and or embalming to be carried out during this isolation period
As you can appreciate at this time we have to conform to Government guidelines and instructions.
May 2020
COVID-19 has brought unprecedented change to our way of life and presents us all with daily challenges. To best support our customers, please find below the temporary changes we are making to our services.
Our 24 hour bereavement line remains open – and we are working with our contracted funeral directors in providing a funeral service for our plan members.
To conform to Government decree, we have had to temporarily close our offices so reducing the number of staff available.
Funerals are a necessity and therefore will continue as normal.
However there are new guidelines in place.
Our Funeral Directors will still work as normal, from home where possible, to reduce the risk of infection.
Funeral services will not be made public. Indeed all funerals will be a direct cremation during the period of this crisis.
There will be No viewing of the deceased.
No repatriation and/or embalming to be carried out during the isolation period.
Please note: These are temporary measures during this unprecedented crisis.
We’re still here to help but we will be busier than usual so please only call us if your query is urgent – this means we can focus on those customers who need our help the most at this time.
If you need to check your balance or make payments, you can do this by e-mailing info@iberianfuneralplans.com
Funeral plans are not for the present but rather the future hence as an option to paying a lump sum we offer Interest free instalments on our plans over 5 years, (deposit and Balance by instalments).
It should be noted that upon lifting/easing of the restrictions and upon confirmation of Government guidelines our Spanish and Portuguese plans will revert to the provision of the stipulated plan benefits – which are detailed below.
BEECH PLAN
Funeral director’s professional services.
All legal documentation necessary for the funeral to take place.
Cremation fees and doctor’s certificates.
Conveyance to the local funeral director’s premises.
Conveyance of deceased to crematorium.
Direct cremation to take place within 24/72 hours.
Provision of necessary staff.
Supply of standard coffin and urn.
CEDAR PLAN
Funeral director’s professional services.
All legal documentation necessary for the funeral to take place.
Cremation fees and doctor’s certificates.
Conveyance to the local funeral director’s premises.
Provision of necessary staff.
Hearse for transportation of deceased to crematorium.
Supply of standard coffin and urn.
Five day’s mortuary expenses.
Religious service at tanatorio/crematorium
As you can appreciate at this time we have to conform to Government guidelines and instructions.
February 2022
With a global draw-down thanks to Coronavirus, you might be inclined to stop everything. DON’T! We at Iberian are thinking towards the future as well as servicing the present and we continue to offer certain discounts or referral fees – these are for new business aimed at new clients, including 5% discount for clubs and societies and €100 off the price of our Beech Plan and €200 off our Cedar Plan. Our Plans our interest free should you choose to pay by instalments representing massive savings.
February 2022
We are pleased to announce that our new Office will shortly be opening in Albox, the address being:
IFP – Iberian Funeral plans Sl
Carretera Estación nº7,
Albox,
Almería, 04800
Free phone (00 34) 900 103 681
Email: thomas@iberianonline.com
Please contact us for further information or to arrange a no obligation home visit or meeting at our NEW office.
We have a number of promotions – offers at the moment:
Current offers from the Company include a 5% discount for clubs and societies.
€100 off the price of our Beech Plan and €200 off our Cedar Plan.
As always our Plans are interest free should you choose to pay by instalments representing massive savings.