Privacy Policy

PRIVACY – EXTENDED INFORMATION

 

The Privacy Policy is part of the General Conditions which govern this Website.

 

Who is responsible processing of your data?

Iberian Funeral Plans SL. CIF: B93156107

Address: Plaza Baja, 10, CP 29120, of Alhaurín el Grande.

Tel: 952595691

Mail: info@iberianfuneralplans.com

You can contact us using any way to communicate with us.

 

We reserve the right to modify or adapt this Privacy Policy in any moment. We recommend you to review it, and if you have registered and access to your account or profile, you will be informed of the modifications.

 

Iberian is a group of companies, which trying to optimize services in each country where each user is accessing. You can consult the specific information of each one here:

 

  • IFP – Iberian Funeral Plans Lda, with CIF: 510037275;in the direction Urbanizaçao

Do Nurial, Travessa Antonio Vicente Castro, Lot C-22 – Loja A, 8500-305 –

Portimao – Portugal

www.iberianonline.com.es/politica-de-privacidad

  • IFP – Iberian Ltd, with CIF: 8020991, “1 Silk House Park Gree”, SK11 7QJ,

Macclesfield, Cheshire, United Kingdom

https://www.iberianfuneralplans.com/privacy/

  • SPN Funeral Plans SL, with CIF B92791664, Plaza Baja, 10, CP 29120, of Alhaurín

the Great (Malaga).

https://www.iberianfuneralplans.com/privacy/

  • Iberian Funeral Plans SL, with CIF B93156107, Plaza Baja, 10, CP 29120, of

Alhaurín el Grande (Malaga).

https://www.iberianfuneralplans.com/privacy/

  • Iberian Servicios Funerarios SL, with CIF B93472504, Plaza Baja, 10, CP 29120,

from Alhaurín el Grande (Málaga).

https://www.iberianfuneralplans.com/privacy/

If you are one of the following groups, consult the following information:

 

+ COMMERCIAL AGENTS

For what purposes are we going to treat your personal data?

We have sales agents in different provinces and they collaborate with us.
If you are an agent, we can process your data to:

  • Track your activity.
  • Carry out the corresponding transactions.
  • Billing and declaration of the appropriate taxes.
  • Control and recovery management.

 

What allow’s us to process your data?

The legal basis is of contractual origin, the acceptance of an agency contract.

 

WEB OR EMAIL CONTACTS

What data do we collect through the Web?

We can process your IP, what operating system or browsers are you using, and even the duration of your visit, anonymously. If you provide us with information in our contact form, you will identify yourself to allow us details to contact you, in case it would necessary.

We will treat the basic identification data that you provide us both in the mail and via the web confidentially.

 

With what purposes are we going to treat your personal data?

  • Answer your questions or requests.
  • Manage the requested service, answer your questions or process your request.
  • Provide Information by electronic means, that relate to your request.
  • Provide Commercial or event information by electronic means, as long as there is express authorization.
  • Perform analysis and improvements on the Web, about our products and services. Improve our commercial strategy

 

What is the legitimacy for the treatment of your data?

The acceptance and consent of the interested party: In those cases where to carry out a request is necessary to fill in a form and make a “click” on the submit button, this action will necessarily imply that you have been informed and have expressly granted your consent to the content of the clause annexed to said form or acceptance of the privacy policy.

All our forms have the symbol * in the required data. If you do not fill those fields, or do not check the acceptance policy of the privacy policy, the sending of information will not be allowed. It usually has the following formula:

“□ I am over 18 and I have read and accept the Privacy Policy.”

 

+ NEWSLETTER CONTACTS

What data do we collect through the newsletter?

On the Web, you can subscribe to the Newsletter, by accepting the corresponding checkbox. If you provide us an email address we will use it to send you information subscribed.

We will only store your email in our database, and proceed to send you periodically email, up to you request the withdrawal, or we stop sending emails.

The Newsletter can have Web beacon, which confirms to us statistically if you have open, at what time or how many times. We use to study the best shipping schedules and what interests you, but we will not have personal information about you, just your email.

In addition, the mailing application is from the USA, and there may be an international transfer of data to servers in that country, but protected by the Privacy Shield.

You will always have the option to unsubscribe, in any communication.

 

With what purposes are we going to treat your personal data?

  • Manage service requested.
  • Information by electronic means, regarding your request.
  • Commercial or event information by electronic means, as long as there is express authorization.
  • Perform analysis and improvements in mailing, to improve our commercial strategy.

 

What is the legitimacy for the treatment of your data?

The acceptance and consent of the interested party: In those cases where you subscribe, you need to accept a checkbox and click on the submit button. It will necessarily imply that you have been informed and have expressly granted your consent upon receipt of the newsletter.

If you do not mark check box of acceptance for the privacy policy, information will not be allowed to sent. It usually has the following formula:

“□ I am over 14 and have I have read and accept the Privacy Policy.”

 

CLIENTS

With what purposes are we going to treat your personal data?

  • Preparation of the costs and monitoring of it through communications between both parties.
  • Managements of Funeral plans, and communications to you.
  • Service and management with your relatives/nominated next of kin.
  • Transferring data within the group to optimize the service.
  • Information by electronic means, regarding your request.
  • Commercial or event information by electronic means, as long as there is express authorization.
  • Manage the administrative, communications and logistics services carried out by those Responsible.
  • Billing.Carry out the corresponding transactions.Billing and tax declaration. We will supervise debt recovery management.

 

What is the legitimacy for the treatment of your data?

The legal basis is the acceptance of a contractual relationship, or failing that your consent to contact us for the use our products by any means.

 

PARTNERS

With what purposes are we going to treat your personal data?

  • Organization of the necessary actions in order to achieve aims of the Company
  • Internal management and legal compliance of the same.
  • Call for meetings.
  • Carry out the corresponding transactions.
  • Declaration of the appropriate taxes.

 

What is the legitimacy for the treatment of your data?

The legal basis is contractual, the acceptance of a contract of sale or purchase of shares or similar, or participation in the incorporation of the company.

 

CONTACTS SOCIAL NETWORKS

With what purposes are we going to treat your personal data?

  • Answer your questions, requests or requests.
  • Manage requested service, answer your request, or process your request.
  • Connect with you and create a community of followers.

 

What is the legitimacy for the treatment of your data?

The acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:

Facebook http://www.facebook.com/policy.php?ref=pf

 

How long are we going to keep personal data?

We can only consult or cancel your data in a restricted way when having a specific request. We will treat it as long as you indicate that that you are following us, being friends or giving “like”, “follow” or similar buttons.

Any rectification of your data or restriction of information or publications must be done through your profile or user settings in the social network itself.

 

EMPLOYMENT

With what purposes are we going to treat your personal data?

  • Organization of selection processes for hiring employees.
  • Set an appointment for job interviews and evaluate your candidacy.
  • If you have given us your consent, we can keep your CV for new calls for employment.
  • If you have given us your consent, we can give it to other companies, collaborators or related, with sole objective of helping you find employment.

 

What is the legitimacy for the treatment of your data?

The legal basis is your unequivocal consent, when you give us your CV and receive and sign information regarding the treatments we are going to carry out.

 

Do we include personal data of third parties?

As a general rule, we only keep the data provided by the owners. Whether it may be that to communicate in case of death, we have to get in contact with a family member or next of kin who normally gives us the information in the contract, or that the family member contacts us.

If you provide us with data from third parties, you must previously inform them and request their consent to said persons, or otherwise exempt us from any responsibility for the breach of this requirement.

Only the information we keep will be used to carry out the contract.

 

What is about data of minors?

We do not normally keep data for children under 18 years of age, therefore, refrain from providing it, if He or She is not that old.

 

Will we make communications by electronic means?

  • It will only be made to manage your request, if it is one of the means of contact that has been facilitated us.
  • If we carry out commercial communications, it will have been previously and expressly authorized by you, in our forms or web.

 

What security measures do we apply?

You can rest assured: We have adopted an optimal level of Personal Data Protection, that we handle, and we have installed all the means, measures and techniques available with regards to available technology to avoid any loss, bad use, alteration, unauthorized access and theft of Personal Data.

 

To which recipients will your data be communicated?

Being part of a group of companies, your data will be transferred between them only to provide the service, depending on which currency you buy the plan, is done in the following way:

  • Iberian Funeral Plans Lda: For acquisition of plans in Europe, excluding the United Kingdom (acquisition in Sterling), you will contract the plan with this company.
  • IFP – Iberian Ltd: If you contract your plan in Sterling, you will contract with this company, if you go back to England, regardless of where you’ve hired or what currency, plan will be reviewed by this company in Sterling, being there the more expensive ceremonies.
  • SPN Funeral Plans SL: manages some of our older clients.
  • Iberian Funeral Plans SL: performs the administrative management of the plans.
  • Iberian Funeral Services SL: facilitates the service, and contacts family members, once the death occurred.

 

However, the functions of companies can change with the sole purpose of providing a more efficient service.

 

Your data will not be transferred to anyone else, except by any legal obligation. Specifically, communicate to the State Agency for Tax Administration and banks or entities for the collection of the service provided or the product purchased as responsible for the treatment necessary for the execution of the agreement.

 

In case of purchase or payment, if you choose any application, web, platform, card bank, or some other online service, your data will be transferred to that platform and they will be treated in their frame , always with highest security level.

 

When we order it, our web development company will have access to the website to proceed web maintenance, or hosting. They will have signed a contract for service provision that requires them to keep same level of privacy as us.

 

Any international transfer of data when using American applications will be added to the Privacy Shield agreement, which guarantees that American software companies conform to European data protection policies regarding Privacy.

 

What rights do you have?

  • To know how we are treating your data or not.
  • To access your personal data.
  • To request the rectification of your data if the details are inaccurate.
  • To request the deletion of your data if it is no longer necessary for the purposes that it was collected for or if you withdraw the consent granted.
  • To request the limitation of the processing of the data, in some cases, in which case we will only keep it in accordance with current regulations.
  • To carry your data, this will be provided to you in a structured, friendly format or mechanical reading.If you prefer, we can send it to the new responsible that you designate to us.It is only valid in certain cases.
  • To submit a claim with the Spanish Data Protection Agency, if you think that we have not treated you correctly.
  • To revoke consent for any treatment for which you have consented, at any time.

If you modify any data, we appreciate you telling us to keep it updated.

 

Do you want a form for the exercise of Rights?

  • We have forms to exercise your rights, ask for them by email or if you prefer, you can use the ones available from The Spanish Data Protection Agency or third parties.
  • These forms must be digitally signed or be accompanied by photocopy of the DNI.
  • If someone represents you, you must attach a copy of your ID, or sign it with his or her digital signature.
  • The forms can be submitted personally, sent by letter or by email in the address of the Responsible at the beginning of this text.

 

How long does it take to answer the Exercise of Rights?

It depends on the right, but normally within one month from your request, and two months if the subject is very complex and we will notify you that we need more time.

 

How long are we going to keep your personal information?

  • Personal data will be stored while you are still bound to us.
  • Once you delink from us, your processed personal data will be stored depending upon the legally pointed period, including the term in which a judge or court may require them in response to the limitation period for judicial procedure.
  • The data processed will be stored as long as the legal deadlines above indicated do not previously expire, if there was a legal maintenance obligation, or if there is no legal period, up to interested party requests to removal the information or revocation of the consent granted.
  • We will keep all information and communications regarding your purchase or our provided service, while the guarantees of the products or services would be available, to attend to possible claims.
  • In each treatment or type of data, we provide a specific period, which you can check in the following table:

 

 

FileDocumentHolding Period
CustomersInvoice, Bills10 years
Forms15 years
Contracts5 years
Human ResourcesPayroll, TC1, TC2, etc.10 years
CurriculumsUntil the end of the selection process, and 1 more year with you

Consent

Docs of compensation for dismissal.

Contracts

Data of temporary workers.

4 years

 

Worker’s fileUp to 5 years after the withdrawal.
MarketingDatabases or web visitorsWhile the treatment lasts
SuppliersBills10 years
Contracts5 years
Access control and

video surveillance

 

List of visitors30 days
Videos30 days blocking, 3 years destruction

 

AccountingBooks and accounting documents.

Partner agreements and management councils, statutes of the

company, minutes, board of directors regulation and

delegated commissions.

Financial statements, audit reports

Records and documents related to grants

6 years
FiscalTake over the administration of the company, rights and obligations related to the payment of taxes.

Administration of dividend payments and tax withholdings.

10 years
Information about the intra-group price establishments18 years

8 years for transactions

intergroup for the agreements of

prices

Security and healthMedical Records of Workers5 years
EnvironmentInformation chemical substances or substantially dangerous10 years
Documents relating to environmental permits

While the activity is taking place.

3 years after the closing of the activity

10 years (statute of limitations)

Records on recycling or waste disposal3 years
Subsidies for cleaning operations must conserve the documents of rights and obligations, receipts and payments4 years

 

Reports on accidents5 years
Insurance

 

Insurance policies

 

6 years (general rule)

2 years (damage)

5 years (personal)

10 years (life)

PurchasesRegister all the delivered of goods or benefit of services, intra-community acquisitions, imports and exports for VAT purposes.5 years
LegalDocuments Intellectual and Industrial Property.

Contracts and agreements.

5 years

 

Permits, licenses, certificates

 

6 years from the expiration date of the permit, license or certificate.

10 years (criminal prescription)

Confidentiality and non-competition agreementsAlways the term of the obligation or confidentiality
LOPDTreatment of personal data, if different from the

treatment notified to the AEPD

3 years
Personal data of employees stored on networks, computers and communications equipment used by these, access controls and systems internal management / administration5 years